SERVICES
Comprehensive Site Audit
1400+ points of reference, scalable to your property needs. All departments can be individually grouped for greater clarity. Custom created templates available to fit your exact needs.
Anonymous or Announced Programs
Both methods yield results. Anonymous provides the element of "surprise" and mimics the guest experience. Announced is an opportunity to see your team at their best. Utilizing a combination of both programs yields very beneficial results.
Benchmarking / Summary Reports
Report detail provides individual point clarity for each department. QHA's dynamic reporting system allows for greater detail combined with visually striking graphics. Our benchmarking process provides you with unparalleled insight to compare company results from one period to the next, giving you a competitive advantage.