SERVICES

iStock_000017987248Small.jpg
Comprehensive Site Audit

1400+ points of reference, scalable to your property needs. All departments can be individually grouped for greater clarity. Custom created templates available to fit your exact needs. 

iStock_000020749080Medium.jpg
Anonymous or Announced Programs

Both methods yield results. Anonymous provides the element of "surprise" and mimics the guest experience. Announced is an opportunity to see your team at their best. Utilizing a combination of both programs yields very beneficial results. 

Sample audit.png
Benchmarking / Summary Reports

Report detail provides individual point clarity for each department. QHA's dynamic reporting system allows for greater detail combined with visually striking graphics. Our benchmarking process provides you with unparalleled insight to compare company results from one period to the next, giving you a competitive advantage.